Rakuten specs

Assets can be uploaded to ODMedia through our Faspex solution. We will provide a setup link for your Faspex environment along with a brief user guide. This is the fastest and most secure way to deliver your content.

For both handling and safety reasons, we will typically reject external download links. Download links from professional, industry-standard solutions such as Aspera, Media Shuttle, or Signiant may be accepted, but additional handling costs may apply, depending on the volume and scope of work. Consumer-based download solutions will be rejected regardless of the above.

This is the fastest and most secure way to deliver your content.

Please make sure to only provide the assets that are required for delivery, and refrain from sending more assets than necessary. Failing to do so might result in additional ingest and processing costs.

The recommended container type is Apple ProRes 422 HQ or ProRes 4444 in their original frame rate and aspect ratio, with video, audio, and timecode embedded.

A minimum of 1 frame and a maximum of 1 second of black at the head and tail of the program is recommended. 

We prefer to receive videos without:

• Colour bars;
• Slates;
• Commercial breaks.

Preferred audio specifications, with a documented channel layout:

• 24-bit at 48kHz;
• 8 discrete channels containing surround and stereo mixes;
• Only a 2.0 stereo mix if a 5.1 surround mix is unavailable.

ODMedia recommends Netflix-approved subtitles

• Subtitles should be delivered in .ITT format and should be in sync with the feature file;
• The minimum time gap between subtitle events should be 3 frames;
• No blank lines are allowed;
• No subtitling credits are allowed;
• If the video contains foreign languages next to the original spoken language, Forced Narratives are required;
• Subtitles may not overlap with any forced narratives, credits, or captions, and therefore must be positioned accordingly during those events.

Please deliver trailers with the same frame rate and aspect ratio as the original program.

• The minimum length should be 30 seconds;
• The maximum length is 5 minutes;
• When a trailer isn’t available a clip is also allowed;
• The clip must be a continuous part and can’t contain opening credits.

Trailers should not contain:

• URLs (www.odmedia.com);
• Timed events (“This Christmas” or “Coming Soon”);
• Any form of nudity.

For HDR10(+) or DolbyVision, it is mandatory to receive a static SMPTE ST 2086 or dynamic SMPTE ST 2094 metadata file. For HDR10(+), it is also mandatory to have an SDR file supplied since HDR10(+) files are not backward compatible.

Material containing the following examples will very likely be rejected by many platforms we deliver to, repairs we perform may introduce extra costs.

• Upmixed audio, e.g. from stereo to surround;
• Upscaled video, e.g. from SD to HD;
• Advertisements, promotions, and website callout links;
• Censored materials, including mutes, bleeps, and blurs;
• Hardcoded subtitles. We advise to supply textless materials as a separate file. Hardcoded credits, locations, and dates are acceptable.

• Poster art for Movies must be delivered in .JPG or .PNG 2000×3000 at 300dpi RGB
• Poster art for TV must be delivered in .JPG or .PNG 3000×3000 at 300dpi RGB
• Posters may not contain nudity, festival laurels, DVD logo’s, ratings, quotes etc.
• Only the title and (if preferred) cast are allowed to be placed on the poster, but should be placed on the 16:9 cover art as well.
• The title on the poster art must match the title used in the metadata

• Poster art must be delivered in .JPG 1800×2100 at 150dpi RGB
• Posters may not contain nudity, festival laurels, DVD logo’s, ratings, quotes, etc.
• Only the title and (if preferred) cast are allowed on the poster
• The title on the poster art must match the title used in the metadata
• Stills must be delivered in .JPG 1920×1080 at 150dpi RGB
• In the case of TV shows: one still per episode